simeon wright - Customer Success

Helping B2B SaaS businesses design, scale, and optimise their Customer Success functions either as a permanent leader or a trusted advisor. I specialise in Customer Success optimization and effective retention strategies to ensure long-term growth.

If you’re here as a potential employer, you’ll find my background and experience in the Experience section. If you’re exploring advisory or consulting support for your business, the Advisory & Consulting section is the right place to start.

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experience (For employers)

advisory & consulting (for companies)

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View experience in B2B SaaS consulting and leadership background, focusing on Customer Success optimization and effective retention strategies.

advisory & consulting (for companies)

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Explore the benefits of advisory and fractional CS support in the context of B2B SaaS consulting. This approach not only enhances Customer Success optimization but also helps in implementing effective retention strategies.

Headlines

With over 25 years of experience in the B2B SaaS consulting industry, I specialize in Customer Success optimization and developing effective retention strategies.

4x Customer Success functions built from scratch for effective B2B SaaS consulting and Customer Success optimization, focusing on retention strategies.

Specialising in B2B SaaS consulting, particularly in SME and scale-up environments, we focus on Customer Success optimization and effective retention strategies.

Strategic and operational leadership in Customer Success optimization is essential for B2B SaaS consulting, particularly when developing effective retention strategies.

Trusted by founders and revenue leaders for B2B SaaS consulting and Customer Success optimization, our focus on effective retention strategies sets us apart.

Certified CSM (SuccessHacker) specializing in B2B SaaS consulting focuses on Customer Success optimization and effective retention strategies.